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applicants

full time Windows System Administrator level 1 and 2

at Emerio Philippines, Inc. in Nationwide


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* Microsoft Certified Systems Administrator (MCSA) – Good to Have * Microsoft Certified Professional (MCP) – Good to Have Qualification * Diploma or Bachelors Degree in any discipline (IT stream – good to have)

Technical Skills

* 1 year experience within IT environment * 6 to 12 months of Windows Server systems administration experience in enterprise environment * Working Knowledge in Windows Active Directory, TCP/IP, Networking, Server Health Check, Remote Access (PCAnywhere or VNC or Terminal Server or Citrix) * Web Services (IIS) and DNS/DHCP – Good to have * Good communication and customer service skills and the ability and desire to work in a collaborative team environment.

Soft Skills

* Customer focus * Accurate keyboarding skills * Strong interpersonal and telephone skills * Ability to troubleshoot and resolve problems in a systematic and logical manner, and maintain good communications with all relevant parties throughout troubleshooting process. Must understand and apply existing written instructions * Demonstrates keen interest in continuous learning and professional development * Ability to multi-task and prioritize assigned tasks, problems and requests. * Must be fluent in the English language with proficiency in written and verbal English communication skills * Ability to collaborate and cooperate with other members of team, and members of other teams. * Ability to identify problems and issues (technical, process, people) encountered and highlight to team leads and managers. * Ability to work in a high pressure environment * Excellent interpersonal skills, able to work in a team, able to work independently if necessary. * Ability to work in shifts for 24×7 coverage

General Scope of Work

* Incident management – scripted resolution – follows documented instructions (this is the core focus of the CC function). * Operations management – EDN, log and dispatch, scripted routine/scheduled tasks (e.g. routine checks), standard documented requests (e.g. backup/restore), service request administration (if necessary).



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Published at 02-12-2009
Viewed: 340 times